What to Expect at Your Free Water Test

Before the visit

Tell us your ZIP code, water source, main concerns and any equipment already installed. We review the request and confirm scheduling separately.

If you have laboratory reports or equipment information, have them available.

During the visit

Plan for approximately 30–60 minutes, depending on your questions. We assess relevant water characteristics, explain the findings and discuss options.

An adult who can provide access and discuss the home’s water should be present.

After the conversation

You decide whether to proceed with any recommendation. A free visit does not require a purchase. We explain any proposed equipment or service and its costs before you choose.

Testing scope

We do not perform PFAS testing. This visit is not a comprehensive water-safety certification; specialized concerns may require laboratory testing.

During an Installation

Scheduling

We confirm the installation arrangements and discuss access and any preparation your home requires.

Installation day

Installation may require the water to be shut off while the equipment is connected. Timing depends on the system and the work required; confirm those details for your project.

Before We Leave

• We show you how the installed system works

• We explain routine care, such as adding salt where applicable

• We answer your questions

• We provide contact information for future service or questions