Privacy Policy

Last updated: October 12, 2026

Information We Collect

When you use our website or services, we may collect the following information:

• Contact information (name, email, phone number, address)

• Information you provide when scheduling a water test

• Information about your water system and concerns

• Usage data about how you interact with our website

How We Use Your Information

We use the information we collect to:

• Schedule and provide water testing services

• Respond to your inquiries and requests

• Provide quotes and recommendations for water treatment solutions

• Send service reminders and follow-up communications

• Send SMS/text messages for marketing, promotions, and appointment reminders (with your consent)

• Improve our website and services

SMS/Text Message Communications

When you provide your phone number through our forms, you may consent to receive SMS/text messages from Living Water Treatment. These messages may include:

• Marketing messages about our water treatment services and promotions

• Appointment reminders and confirmations

• Service updates and follow-up communications

• Information about your free water test

Message Frequency: Message frequency varies depending on your interaction with our services. You may receive up to several messages per week during active service periods.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You can opt-out of SMS messages at any time by replying STOP to any message. For help, reply HELP or call us at (616) 676-7908. Your consent to receive SMS messages is not required to make a purchase.

No Sharing Policy: We do not sell, rent, or share your phone number or SMS opt-in information with third parties for their marketing purposes. Your SMS consent information is used exclusively by Living Water Treatment for the purposes described above.

Information Sharing

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as email services or scheduling tools. These providers are required to protect your information.

Cookies

Our website may use cookies to improve your experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings, though some features may not work properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.

Contact Us

If you have questions about this privacy policy, please contact us at:

Living Water Treatment, Belding, MI. Phone: (616) 676-7908. Email: [email protected]

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.