Water Quality Tips

Helpful information for maintaining good water quality and getting the most from your water treatment equipment.

Water Softener Care

Check salt levels monthly

Keep the salt level at least a few inches above the water in the brine tank. Running low on salt reduces softening effectiveness.

Use the right salt

Use high-quality water softener salt (pellets or crystals). Avoid rock salt, which can leave residue and clog the system.

Clean the brine tank occasionally

Once a year or so, it's good to clean out any salt residue from the bottom of the brine tank.

Watch for salt bridges

Sometimes a hard crust (salt bridge) forms above the water level. If your softener isn't working well, check for this.

Signs Your Water May Need Attention

  • White scale buildup returning on fixtures (softener may need service)
  • Orange or rust stains appearing (iron issue)
  • Rotten egg smell (sulfur/hydrogen sulfide)
  • Soap doesn't lather well (hard water)
  • Water pressure has dropped significantly
  • Filters need replacing more frequently than usual
  • Sudden change in water taste or smell

General Water Tips

Know your water source

City water and well water have different characteristics and potential issues. Understanding your source helps you anticipate problems.

Annual well checks

If you have a well, it's good practice to have your water tested annually for bacteria and other concerns.

Replace filters on schedule

Whether it's an under-sink filter or whole-home system, changing filters as recommended keeps things working properly.

Don't ignore changes

If your water suddenly looks, smells, or tastes different, that's worth investigating. It could indicate a problem with your well, pipes, or treatment equipment.

Questions About Your Water?

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